ASC as a leading software and cloud services provider showcases how to empower employees with Mitel WFO solutions that are proven to improve both the efficiency of the organization as well as the quality of the customer experience. ASC will demonstrate its Interaction Recording, Quality Management, Coaching & Learning and Speech Analytics solutions. Mitel Interaction Recording powered by ASC guarantees legally compliant recording for regulated industries such as the financial sector, where it is a mandatory part of the customer communication. Mitel WFO powered by ASC is an integral part of Mitel’s Customer Experience Solutions offered across Mitel’s on-site and cloud communications solutions, namely MiCloud Flex and MiCloud Connect.
Presenters: Ed Mooney – Director Channel Sales and Jacob Nimocks – Director Solutions Consulting
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